She 10X’d Her Revenue with One Weird Ad Tweak

How One Local Business Doubled Monthly Revenue with Smarter Marketing

If you’re trying to grow a second location or break into a new market, you’re likely facing one big challenge: how do you get people to care?

In this post, I’m breaking down a real strategy I used with a brick-and-mortar client to double their monthly income. It’s not about spending more. It’s about understanding your audience and using data to make smarter moves.

The Problem: New Location, Cold Audience

My client had a successful first location and had just opened a second in a brand-new neighborhood. But traction was slow. People didn’t know the brand, and engagement was minimal. She needed to create awareness and build trust from scratch.

Step 1: Ask Better Questions

Before launching any new campaigns, we started by simply talking to customers. We asked:

  • Why do you like our service?
  • What could be improved?
  • What are you trying to achieve?

This gave us key insights into what mattered to people—and helped us see the gaps in our messaging.

Step 2: Adjust the Experience Based on Feedback

We used what we learned to tweak:

  • Class structure
  • Front-end offers
  • Ad content

This wasn’t about guessing. It was about aligning the offer with what people actually wanted and expected.

Step 3: Run Engagement Campaigns (No CTA!)

Next, we launched ad campaigns with zero call-to-action. Why? Because we weren’t selling—we were introducing the brand.

These 3–5 minute videos:

  • Showed how services worked
  • Highlighted testimonials
  • Built familiarity and trust

Since ad costs are the same regardless of length, we used long-form video to squeeze out more value and qualify interest.

Step 4: Segment the 25% Viewers

People who watched at least 25% of the videos? That’s your warm audience. We used that metric to create a custom audience—those who had shown real interest.

This became our “Santa’s sack” of data: a highly valuable list of potential buyers.

Step 5: Offer + Waitlist = Conversion

From the 25% viewers, we created a VIP waitlist for a special offer. It wasn’t truly a “one-time-only” deal (because let’s be real, everything’s always on sale somewhere), but it was positioned that way for urgency.

Then we:

  • Nurtured the list via email + SMS
  • Set a clear release date
  • Made the offer

The Result: 10X ROAS (and Likely More)

We hit a 10X return on ad spend (ROAS). And that doesn’t even count walk-ins who saw the ad and came into the store—so the real ROI is likely even higher.

If you’re opening a new location or struggling with your cold audience, this exact strategy can be adapted to your niche.

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